PR

Aug 22, 2022

Read before you hire from Budget

We hired a vehicle using Carjet booking reference CJT-48973897. The car was booked for Dublin airport pick up and premium was paid at Carjet for the same. However, Budget airport staff refuse to honour the agreement and we were driven to a remote location to pick up the car. The original Carjet was booked in my spouse's name. However, Budget airport staff insisted that the agreement be moved my name since my credit card was been used. The car was poorly maintained and ran out of Adblue. And we spend 1-2 hours trying to find the garage and spend €50/- for the top-up. I did expect car hire companies at least top up Ad blue. There is no procedure for refund although I was assured on telephone. My agreement clearly states airport returns. However, Budget cars sent an email that return at remote location. That means I have to spend additional 2 hours for the returns to a remote location.