Osmio Water
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What a Fiasco
I sadly chose Osmio as the best company to buy a Hydrogen water bottle from. What a mistake. After spending £180 for the newest model it arrived and was defective. I called the 'customer service' for help and advice - was met with a rude person who couldn't' wait to get off the phone. She insisted I take a video of my thumb on the start button with nothing happening. I did as I was bid..... eventually I received a reluctant agreement this unit was defective. They sent a label for return........ later that day I received an email saying that was the wrong label......the next day I received another email saying wrong label again. I am waiting for Royal Mail to pick up the return........ and have asked for a full refund. Hopefully this will be given without further ado....... ?? Will update this review about that.