Approved Food
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Last Orders...
Generally, Approved Foods have been a very good company to deal with, and I have had no complaints...until a complete screw up with my latest food order. After a lot of trouble with re delivery attempts, thanks to DHL, the courier said that a representative from Approved Foods, at 3.00pm on 26.11.18, requested that my order be taken off the van and returned to them, despite the fact that I'd paid for the order almost a fortnight ago, and I was only 20 minutes away from the depot! Approved Foods is based in Sheffield, I live in Scotland, you do the math! At the time of writing this review, I am entering into my fourth day and haven't had a response or any answers to my emails from Approved Foods re my missing order. Essentially, I'm £26 out of pocket with no order, so, that could be classed as theft! I even contacted them on Facebook, still nothing! Bizarrely, they keep sending me promotional emails and even asked me to review the order the courier said they asked to be taken off the van and returned to them! Which infers that they couldn't possibly have requested it. Logically, it makes no sense! But, it's not up to me to chase this up. Approved foods have contracted out DHL to deliver my order...and they haven't done it! Approved Foods apparent lack of concern about this matter has put me off ever dealing with them in the future...unless they can convince me otherwise...