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US Medical Supplies
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I had a very disappointing experience…
I had a very disappointing experience with USM Mobility after purchasing a lift chair. The chair has a significant design flaw: there's a large gap between the backrest and the seat rest, so large that my entire arm could fit through it. The backrest and seat rest are not aligned and there's a 3-4 inch gap, providing no support and making the chair uncomfortable. I attempted to get a refund, but the company representative, Mr. Alex, never returned my calls despite multiple attempts. I also sent emails that went unanswered. Overall, they did not honor their word or provide any customer support. I strongly advise others to stay away from this company.