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The delivery was fast and on time
The delivery was fast and on time
Jiby Jacob
Member since Invalid Date
2
Reviews
3.0
Average rating
Reviews by Jiby Jacob
LY
Lyca Mobile IE
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Very bad customer service.
Very bad customer service. I made a top on 6th May and for the mail conformation. but the amount was not credited on My account, So on the same day i contacted the customer service on the phone and they advised to send an Email. I sent the mail on the same day, and started to contact them each day (Spend around one hour each day) and every day they are saying sent the mail and wait for the reply... At last after one month i got the reply and said the the amount was credited on a different number, and offered "Do you want the refund" / "credit" I choose refund. Then after one week they came back to me and said they cant give you the refund as the credit was started to use. Then I suggested for the credit. Then after another week they said they cant give the credit as well. Really disappointed.