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I am writing to express my disgust at…
I am writing to express my disgust at this company. I have been trying unsuccessfully to close my account and gain a refund for over payments, I have phoned on numerous occasions and emailed-still nothing!!!. I have been, yes this is perhaps a strong word but BULLIED and HARASSED by texts to say I owe them money -really what school did they do to in the accounts department, as when you calculate my account deducting the duplicated invoice for the same month(another of their mistakes-which I was told they agreed with and would amend-really!!! )you owe me money..This is clearly a last resort and on looking at the comments I am clearly not alone on this. Can this be FINALLY dealt with closing my account and all monies due refunded. If no satisfactory resolve is reached I will be going directly to Trading Standards and Ombusman to resolve on my behalf. I cannot take another day of harassing text messages for your mistake, 2nd one today.2089159