AZ
Azamara Club Cruises
View company profile →
Re my review at the end of December …
My review at the end of December seemed to provoke a response from Azamara expressing regret and apologising for the delay in responding to me, also promising a response from their customer service team which might take up to seven days. That was almost a month ago! Just written again. This is not a company that believes in good customer service. Like so many businesses they just don't seem to have the mechanism to deal with things promptly (or at all) when they go wrong. Very sad as it loses them customers. It's not as if they are the only cruise line out there,