Freeletics
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Beware of their auto renewal without prior notification
I took a subscription last year but quickly realised it wasn’t for me so stopped using it. Fast forward one year and today I saw a charge for £94.99 with my bank. They auto renewed me without sending a renewal notice so I had no idea this was coming and no control as to the amount of the renewal. I went onto the website and did not have a cancel option. The only option was to extend. I contacted them straight away (day one of the accidental renewal) to explain the situation but within 2 minutes got a template response to say they have a disclaimer and so would not offer a refund despite them not sending a renewal notice. No renewal notice and no easy option to cancel leads me to believe this is all intentional to cash in. Freeletics, you are supposed to be a fair and reasonable company but your actions say differently.