The Classy Home
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Don’t buy from Classy Home they extort and steal your money deliver defective products
As with numerous other customers I have had several issues with Classy Home it took 3 months to deliver my sofa then it was an outdated model that didn’t come with the electric wiring and I paid for white glove delivery they trashed my yard with boxes and packaging materials also my neighbors yard. When I called about the issues with no wiring and sofa not working they argued for three weeks of phone calls then the manufacturer told them to send updated sofa another 3 1/2 months to delivery and sofa has a sunken seat and clicks which is mechanical and covered in manf. Warranty yet for 2 months have been arguing to have it replaced as per manufacturer again now Clssy is trying to defraud me out of $285 for shipping of new sofa from manufacturer it’s already shipped and not my responsibility to pay them for it. They keep sending emails that shipping carrier is holding sofa until I pay Classy Home more money. I am going to administer my right to sue them for taking my money and delivery of 2 sofas that are defective and refusing to deliver new couch sent from manufacturer without trying to extort me of more money! Reply to the below reply: The manufacturer warranty is one year also I paid for Five year extended warranty so Classy Home reply is incorrect on warranty and I have been calling them for three months about the issue and have only had this sofa for less than six months as it took several months and weeks for it to be delivered. Regardless manufacturer is replacing and already shipped. This time not Classy Home as they just sent an email saying they don’t consent to manufacture replacement and they will not validate any claims even though I have receipts showing extended 5 year after manufacture warranty ends.