Ancestry.com
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Disappointing
As I told you in an email on Fri, 15 Nov 2024 at 17:37: "Dear Madams/Sirs I took you up on your 40 dollar offer today (attached) but I see you have billed me 49 dollars. Will you please explain the difference Sincerely Kjeld Poulsen Kürstein" I never received an answer so this was my first disappointment. I shipped my saliva sample on Mon, 25 Nov 2024 and you confirmed reception of it Tue 21 Jan 2025 - almost two months later. So that was the second disappointment. It then took until Thu 6 Mar 2025 - four months - before I got my results. That's quite a bit longer than what I was expecting after you told me: " Once we receive your sample, in most cases you’ll receive your results within 6 weeks." In particular because my DNA appears to be pretty standard. All in all I am not impressed and I won't be needing Ancestry any longer. Greetings. Kjeld Poulsen Kürstein