Vessi Footwear
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They charge you and then don't deliver the product
Vessi's goal is to scam people! The tracking link from my order shows the package has been delivered to the sender's mailroom in British Columbia, not to me. This is a problem for two reasons. For one, I have already been charged $151 (fully charged, not pending) for this order that never even left Canada. Secondly, this same thing happened with an order I previously placed with Vessi in June. I was charged for the order, it was marked as delivered (after waiting weeks for the delivery that was never actually on its way), and Vessi never contacted me to let me know that the shoes I ordered were out of stock. I, as the customer, had to reach out to their customer service to inform them of THEIR mistake. All I received was an apology and my money back. While this doesn't really make up for the error, I was able to forgive this the first time, as I figured it was a fluke. Now that it has happened AGAIN, and I've waiting now nearly 2 months to even receive a pair of shoes, I have no choice but to believe that their way of doing business is designed to steal people's money and never actually deliver the product. I will be boycotting Vessi from this point forward. Which is a shame, because I purchased a pair a few years ago that I absolutely love. They're going to quickly go out of business if they don't fix this soon and stop scamming people out of their money!