Katelyn Thompson

Katelyn Thompson

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1 out of 5 stars
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Reviews by Katelyn Thompson

FI

Five Star Properties and Bliss Beach Rentals

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1 out of 5 stars

Do not rent Bourbon Beach w Five Star

This is our fourth year staying at Bourbon Beach as a family. With a week costing in the tens of thousands of dollars, you would think that all the amenities that they advertise as being special about the house- the bar in the pool, the heated pool and hot tub, etc.- would work. LAST year, the heating for the pool and hot tub was broken. We considered it a fluke. We are back THIS year and the heating for the pool and hot tub is not working yet again. This time we pushed back to ask them to fix it and they could not care less. They said we signed a contract that things don’t have to be working properly. Seriously?? As a family we have paid nearly six figures over four years to stay here annually and half of the time the pool and hot tub have not been working. Two years in a row now. This year was especially important to us as my 3 year old is battling leukemia and in chemotherapy. He has a one week break and we came down here to enjoy time and make memories with family. He is extremely sensitive to cold because of treatment and loves the hot tub. I’m heartbroken that he will not get to enjoy the warm water. In short, the owners of this home will take your 2+ grand per night and make you sign a contract that says none of their facilities or amenities actually have to work as advertised. Stay somewhere else. There are plenty of places in 30A that care about their visitors and will make sure basic care and upkeep of the facilities are taken care of.