Affinity Water
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Water shouldn't cost this much!!
Just received my latest bill and it’s honestly a joke. How can basic water be this expensive? It’s not like we have a choice of provider — this is a monopoly, and the charges are bordering on criminal. Who are we really paying here? The infrastructure hasn’t changed, yet prices keep climbing. This feels like legalized theft, all rubber-stamped by Ofwat under the usual excuse of "essential works" or "investment." Affinity Water’s so-called support is a front. Their idea of “help” includes encouraging customers to set up deductions straight from their benefits — not because they care about easing hardship, but because it locks in guaranteed payments for them. The thinking behind that is absolutely disgusting: targeting the most financially vulnerable just to secure profits. Meanwhile, if you look at their latest Directors' Remuneration Report (easily found on their own website), you’ll see the leadership is still pocketing performance bonuses — bonuses for supplying water, a basic human right that people are struggling to afford. People are being squeezed while profits are protected. And if profits dip? Prices are hiked to make sure targets are still met. It’s all cleverly packaged, legally protected, and completely soulless. This country needs to wake up and start asking serious questions about who these companies really serve — because it certainly isn't the customer. And no, I’m not interested in a friendly chat about how you can "help." The system is the problem. 13th May, 2025 I don’t have any reach out directly contact! I have got the usual pretence to help but please respond exactly to my post on here and contest it please.