ACIS Educational Tours
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The Horrific Trip to Spain
I went to Spain with this agency and it was a horrific experience. I do not recommend this travel agency to anyone, it’s a waste of money. Our tour manager, Almudena, was incredibly disappointing, unfriendly, and undeniably inflexible. The itinerary’s are packed and “free time” to explore the city on your own are incredibly limited and non-existent. If your looking to explore a country, and have a great experience, this is not the agency for you. Our group was additionally abandoned by the agency following the airline cancelling our flight home. Customer service is also incredibly difficult to get ahold of; I complained in June and didn’t hear back until August. I also felt my complaint was completely brushed off. Overall, I do not recommend this agency at all.