IN
Ingrams Water & Air
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Freight delivery issue.
Received a 36K Mr Cool in good time. It was a scratch and dent and did have damage to the fins. It functioned properly when installed, so far…. The issue was with the freight company, T-Force. Ingram’s written instructions were to inspect the unit regardless if the driver wanted to wait or not. This driver told me he would not wait and would load it back on the truck if I wanted. I needed the unit, and did not want to argue with the driver even after I showed him the written instructions from Ingram’s. Hopefully the unit does not fail. Please get your freight handlers in line with your requirements.