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JC

JC

Member since Invalid Date
2
Reviews
1.0
1 out of 5 stars
Average rating

Reviews by JC

PR

Princess Cruises

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1 out of 5 stars

HUGE SCAM BY PRINCESS!!!

HUGE SCAM BY PRINCESS!!!! BEWARE! As an Elite member, I get 10% off shore excursions. If they are booking in advance, the 10% discount is not applied until you get onboard. It becomes a credit on your shipboard account. If you end up with a credit balance at the end of the cruise due to this, they say they will send you a check for that balance. They never do! I followed up at least 6 times. Each time I got the runaround. Here I am 6+ months later and no resolution. Just another way they scam money out of their passengers.......

AZ

Azamara Club Cruises

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1 out of 5 stars

Horrible!!!

Horrible!!!! Don't do it! It's a watered down version of a real high end cruise with the WORST customer service shoreside. I've contacted them 8 times over 3 months with very simple questions about my past cruises/loyalty program. If I do get a reply, it's weeks later and does not address my questions. Even if you do make it throrugh the horrific customer service, website that has been limited/down for over 3 months, etc. the onboard experience is lame at best. The cabins suck--super small bath. The food is OK but good luck getting a seat in either the buffet or main dining room....the service is stretched SOOOO thin that they are frantic and unable to even get you a glass of water before you're done eating. The entire thing has become a total joke. The word on the street is that they are going to file for bankruptcy...