Princess Cruises
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Nice Cruise ship - shame about the cabin noise.
We went on a 12 night cruise on the Sky Princess to the Canaries, departing Southampton on October 29th 2023. Overall we had an enjoyable time. We found the ship clean and attractive and all of the crew friendly and helpful. The balcony cabin was clean and the food good. Now the bad points; Our cabin C201 on deck 10 was very noisy when the ship was underway. This was not noise from adjacent cabins or from the inevitable sea noise which can be experienced on almost any cruise ship. It was coming from within the cabin structure - much loud banging and knocking which could actually be FELT through the cabin walls. We mentioned this to Customer Relations who told us nothing could be done about it as it was a fundamental problem in the build. Speaking to other passengers we were not alone with this problem and it didn't appear to be confined to deck 10. I don't think its unreasonable to ask for a sound nights' sleep when on a cruise. Overall nice cruise - shame about the noise !