SÉ
Sézane
View company profile →
Extremely unhappy with customer service
Extremely unhappy with customer service. Cannot tell you when your order will ship, cannot arrange express delivery after order has been placed even though I was willing to pay extra for it. Said they would to their best to ensure my order would be sent as soon as possible yet it’s been in the ‘preparation’ stage for at least 48 hours. The generic tone of their messages come across as insincere phrases like “I remain at your disposal” feel hollow when no actual solutions are offered. This experience has left me very disappointed and I will not be shopping here again.