The TJX Companies
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I have always loved TJ Maxx stores but…
I have always loved TJ Maxx stores but try calling customer service with an issue and it is a nightmare. I have to call them about an issue with my cards and everytime I called and tried to explain I got someone who could barely speak English and I could not understand them at all. I know we have many cultures in our country and that is fine, however I think TJ just hires anyone the can to man the phones and that person has got to be able to understand the customr and the customer needs to understand them.So I believe I talked to over 5 people and all of them had such bad english and did not understand my issue so I gave up. My frustration was over a 10 after going through this. I would say just give up their credit card. I will pay mine off and shread the card.