michael

michael

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by michael

RE

Regent Seven Seas Cruises

View company profile →

1 out of 5 stars

Lousy service - won't book at advertised fares.

Their ads claim to give good service, but it's a lie. I saw a cruise on their website, phoned the UK office to book it, at the end they wanted more money than advertised on their website. When I queried this, they said there was an "error" on the website. Despite emailing them, they have refused to honour the website fare. They claim to be "better" than other cruise companies. But when my son had a similar experience with Celebrity Cruises a couple of years ago - no problem - Celebrity booked the cruise at the lower, website error fare. Regent won't honour their website fare - I have to give them one star only because I cannot give zero.