OC
Oceania Cruises
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Horrible horrible customer service with…
Horrible horrible customer service with blatant bait and switch tactics. Agreed to one price over the phone for a Greek cruise and charges a higher one after the fact without warning. Then goes radio silent when trying to reach the sales consultant (Sam or Saad Shakir) via email and phone numerous times. Says their director will reach out to rectify things but never does. And then the nerve of the company to try and keep 50% of my deposit even when I canceled within the alloted timeframe. DO NOT DEAL WITH THIS POS COMPANY. Would give them 0 stars!!!!