Anglian Water
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This week a water main burst outside my…
This week a water main burst outside my house, that was being checked by Anglian Water. Within minutes my front garden, drive and back garden was under 3,4 inches of water. The company stopped the leak after around 45 minutes. After a couple of hours I was left with a sludge deposit from the drain and road, that spread down the drive and footpath. As soon as I could my wife and myself started to clean it up. We have 2 dogs and they were paddling it into the house. It took us, 3 hours to get the thick away. Anglian said their insurers would contact us. They did. They were pretty short and didn't want to know anything. They said they would send someone to look at the mess. I said I cleaned it up. They said I shouldn't have, they would do that after the visit within 7 days. How mad is that? I have to leave sludge down my drive in order for them to assess and clean it up, while we all walk in it and spread it onto our carpets. I asked if I would get some sort of compensation for our time. They said they don't pay homeowners to clean up! Why are companies so unhelpful when they could be nice about things? I have all the photos of the water and mess. David Lowe