Viking Cruises
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Very disappointed with Viking
Very disappointed with Viking I would give Viking a minus 10 stars for how they began and ended the cruise. Beware Viking dropped us off in Panama city in a van from the ship to Fuertes Amador. What an ambush of people trying to sell us tours and grabbing our suitcases right out from the storage area of the bus. One man quoted us $80 USD ride from the drop off to our hotel. He was holding our suitcases as hostage. My husband is disabled. When i refused and started to walk away he said $40 usd!! So sad that at the end of an ok cruise trip, it ended like this. We were all sitting ducks getting off that van from Viking. The beginning of the cruise was also terrible. They cancelled without proper warring the key west stop on the cruise with no reimbursement at all for port charges and land tours that were included in the price we paid before the port was cancelled. I am starting a class action suit against Viking for breach of promise and reimbursement. I did complain before the cruise but was met both e-mail and calls with it was just too bad and no refund would be given (it was decided by Viking there would be no refund). And i wrote an onboard review before i left the ship. What happened at the end in Panama city i could not complain to anyone. Our cabin was a bit small. I like having a balcony Our cabin steward was wonderful. His name was Kandi