Southwest Airlines
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we flew for the first time and they…
we flew for the first time and they ruined my luggage. the lady at the baggage dept told us to scan the bar code but never said you have 4 hrs. go to website big issues so had to have nice lady file for us told us they are good at taken care of this issue. send all the info pictures and receipt. Now told nope not paying cause you only had 4 hrs. so this is now they treat customers. Will never Fly them again. they do owe me for destroying my suitcase, it to top it off the lady who works for them said happens all the time and you shouldn't buy that kind cause it doesn't expand wasn't that nice of her. jamie