HML Group
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Shocking service from HML over the last…
Shocking service from HML over the last 13yrs. There is always a deficit at the end of the year and then send you a bill for £510 that they want paying in 7 days. Charges extortionate for late payment of £95 per time while your waiting to investigate why they want more money. First time in 13yrs we finally got a manager that listens to us and gets things done. When you look back over the years how things have increased but we never get to see the actual bill itself and they expect us to go along with what they say, WHY you wouldn't pay your gas/ electricity bill without seeing a bill. We selling up because of all the hassle they have given us from the start. People want to see what they paying for. I'm sure someone somewhere is taking payments for themselves. Do not trust a word they say. Now they going electronic but yet charge £68 postage. Charging us a £1000 a year for a lift that we do not have now that is unbelievable. My BP will be through the roof if I carry on so I'm gonna stop now. I'm only giving it 1 star because of the new manager we have.