GO Rentals New Zealand
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PLEASE AVOID - Surely a scam
PLEASE AVOID - I AM WRITING THIS FOR YOUR BENEFIT. I hired an 8 seater for a group of friends to visit Wanaka for the day, no problems returned the car, the person had a quick look over asked me if any problems with the car to which I honestly replied 'no' and left. Next thing I receive a bill for $80 for a minor stone chip in the windscreen, that had been repaired. I have been given photos of the windscreen with literally hundreds (I mean hundreds if not thousands) of stone chips all over it. I then replied and said which one of them is mine and got a reply with a pink texta around one of them saying it was mine, even though they lied in a previous email saying it had already been fixed hence the charge of $80+ cc fee. DODGY DODGY DODGY. They have when I hired the car sent me pre booking photo's with the chip already there - totally incompetent !!!! I only wish I could put the photo's up here for all to see, of the proof they have given me. For some reason this chip above all the other hundreds needed to be fixed in their opinion. I am back in Australia now looking at the photos of the windscreen there is no way this would have been fixed. (Not that this chip was caused during my hire anyway. I have asked for this to be escalated, no reposnse at all. The car itself had none over 130000 kms had dents and unrepaired scratches all over it, I took photo's I don't have a close up of the windscreen as before I hired it it had pits all over it exactly the same as when I returned it with pits all over it. I know I should have gone with one of the bigger respectable car hire places and have learnt my lesson, I would never ever hire form this company, absolute leeches!!! Gives a bad name for NEW ZEALAND on an otherwise beautiful holiday.