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DENA

DENA

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by DENA

Drake Software logo

Drake Software

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1 out of 5 stars
Feb 15, 2026

large update on Feb 11 CRASHED MY COMPUTER

large update on Feb 11, 2026 crashed my computer. I had to pay a technician for 12 hours to get it back and running. I loved this company before the buyout. The customer service reps if you get one has no idea what there are doing. Promise to call back no call, I lost 2 full days of work. It has been a train wreck. I have been waiting on a response from them for 4 days still nothing. The computer tech was able to get through, and they hung up on him. If it their service does not improve and the problems are not fixed, I will use a different program next year after using this one for 7 years.