Drake Software
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large update on Feb 11 CRASHED MY COMPUTER
large update on Feb 11, 2026 crashed my computer. I had to pay a technician for 12 hours to get it back and running. I loved this company before the buyout. The customer service reps if you get one has no idea what there are doing. Promise to call back no call, I lost 2 full days of work. It has been a train wreck. I have been waiting on a response from them for 4 days still nothing. The computer tech was able to get through, and they hung up on him. If it their service does not improve and the problems are not fixed, I will use a different program next year after using this one for 7 years.