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Seresco flea collar - Zero Customer Care.
I purchased a Seresco flea collar due to the fact that their advertising sad he has no smell. My cats hate the smell of the solution used in the back of the neck pippets and one cat has massive hair loss for a few weeks afterwards. The product arrived in an envelope, in a box and in a cellophane wrapper. At this point- there was no smell! Obviously, due to the layers covering it. However, as I opened the last barrier, and began touching it, the smell was obvious. Very similar if not the same, as the pippets you put on the back of the neck. Therefore, this product was never going to be a benefit to my sensitive cat. I cannot use it. £40 totally wasted!! The company have refused to refund any portion of the money paid. The website is misleading and untrue. The company appear to be ok with having lies on their product descriptions and have been completely disinterested in providing us with fair customer service.