Exclusive Law
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Very poor practices undertaken by this company's trading name
Had the misfortune of dealing with this company through their trading company "accident claims helpline" when I rang them in error following an accident. AL try to claim that they are not connected to ACHL on the ACHL website link you can see that they are the trading name for Exclusive Law (of Peter Street Manchester) see : accident-helpline, services page The trading company passed me onto an unregulated company who overcharged for storage, hire car etc and didn't even progress my car repair! They are really driving up everyones car insurance costs! The senior partners in the organisation have now confirmed both the fact that the companies are the same, and that they fully support this activity undertaken in their trading name Terrible poor practice It's predictable that they will claim that the companies aren't the same. But that isn't true. Achl clearly state they are the trading company of exclusivelaw on their website and emails from senior partners JG and AD confirm this. They just try to separate the public impressions of the 2 companies Therefore it's very relevant to any potential customers to understand their wider activities Trust pilot took the previous review down as I didn't have emails to confirm my contact with exclusivelaw, not because they disagreed with the statement made I have now..... hence this one stayed up As an update - I have also found out that the company they passed my details on to (that they work with often) claimed money from the 3rd party insurers for a repair that they did not undertake!. Pure fraud! EL are aware of this as evidenced by an email I have off them.