IDrive Online Backup
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Not ready for prime time
#Every time you log in you get to stare at, and click on, small fuzzy pictures of motorcycles, bridges, bicycles, etc. Sometimes several of these in sequence. What a pain! If you're so serious about security, just email me a code. #Their software is buggy. I backed up a directory tree, then found I couldn't navigate into one of the backed up directories. Not on their Windows program. Not on their website. I submitted a query about this to technical support; they never got back to me. #They don't do an exact backup. They skip empty directories. These may be placeholders that a program requires. This is unacceptable. A backup should be an exact replica of what's on the hard drive. #Technical support is spotty. Sometimes they get back to you, sometimes they don't. This is unacceptable. When I submit a ticket I need an answer. #Pricing is all over the place. I've seen different deals on different websites, all on the same day. I signed up for 500G storage for $9.95, only to see 5 Terabyte storage for $9.95 on their website a few days later. This makes me feel like I was ripped off. #In conclusion: This is a cloud backup solution that is not ready for prime time.