BeSmart Utilities
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Be smart and AVOID at all costs
Only leaving 1 star as 0 is not possible This review relates to the motor recovery service they “offer” AVOID at all costs. I signed up to this service as part of an offer and they left me waiting for what they said would be 4 hours, 4 hours and NOTHING, when I called they then extended the wait time, apparently central Edinburgh is rural and they were “unable to find a willing breakdown company locally who would venture out at 7pm” 4 hours was going to be 6 hours, with no guarantee of anyone. So I ended up paying a local garage to sort the issue myself. Awful customer service too! Very unprofessional Edited - reply from business below… Yes I did email and call you about this experience (back in December when it occurred) and that was just as awful and unprofessional! As everyone can see it’s a verified review and I think it speaks for itself. No need for any further tokenistic replies