Apex Hotels
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Very poor level of cleaning at Bath Apex Hotel.
The shower was levelled incorrectly meaning water didn't drain out all the way. So we returned to our room with it smelling of stagnant/still water. Adding to this the floor of the shower felt mouldy to the foot and there was mould in several places in the shower. A little bit of bleach on it for 5 minutes will remove this which made us feel like the shower wasn't getting cleaned. One of our towels had a big reddish brown stain on it which again made us question the level of cleaning being applied. We left the room in the morning and left the sign on the door asking for the room to be refreshed. We returned at 4pm to see that hadn't happened, we went to the spa to give them more time to clean the room. At 5pm we returned to the room and the cleaner had only just got in there and was still in there. He left without cleaning the toilet. Our stay was only 2 nights so we didn't feel it was worth changing rooms Saturday evening, but this was a real disappointment for us.