Michaels Stores
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False advertising is lying to cusomers.
So after receiving 4-5 emails a day from Michaels after signing up with their news letter, I finally received an email worth looking into. It said that I had a coupon for 40% off one item. So I drove 20 minutes to my nearest Michaels chose an item that I wanted and went to the till to pay for it. I showed the person at the till the coupon for 40% off and they said that you had to click on the 40% coupon, and when I did that coupon was replaced with a different coupon for 30% off which I was allowed to use. How is this not false advertising, using a coupon for a certain amount as click bait to get people into your store and then saying yeah we didn't mean it? I asked for help with this and no one at the store was able to help. What is the sense of having employees if they cannot or do not have the ability to help the customers? Anyway my initial point was the fact that Michaels is in the practice of lying to their customers through false advertising. I would rather pay more at an independant store than at a store that does not have any integrity. That is why I have decided to never shop at Michaels again.