Donald Russell
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All round Excellence.
I have always been very happy with the excellent service and quality of meat, fish and ready made meals I have received from DR over a period of 15/16 years. Never had any problems. Staff are always friendly and helpful. Unfortunately since moving from Bexleyheath to Rochester 8 months ago the delivery company DHL have let them down badly. Twice 2 orders had to be replaced and a third only just made it as not delivered on time. They were in card board boxes. The polystyrene boxes are the better option but where I live now it is disposing of them that is the big problem. I therefore reverted to the card board boxes which are fine if order, as said before, is delivered on time, although involves an extra cost. Plus on two other occasions DHL not having rung the bell, I was in, just left my order on door step.!!! A good butcher is very hard to find these days. With DR you know where the meat etc comes from not like pre-packed from super-markets. As they say you only get what you pay for.