Michaels Stores
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So helpful!
I have only good things to say about my Michael's experience when shopping. Yesterday Kelsey at the Latham, NY store took the time to walk me through the online rewards sign up and explained the system more thoroughly than I had understood it. I find the staff to be courteous and if they can't answer a question about a product they get someone else who can. No one is a pro at all arts and crafts. I do wish rewards were based on ALL purchases and not just those featured in a given week. But at least they have some. As other comments have mentioned, upgrading amd simplifyibg3 the computer system would be helpful. Happy New Year