Very Poor Service
Our order was placed on 12/11. It was supposed to ship within 3 business days, but did not ship until an entire week later on 12/18. Furthermore, the shipping service Lakeshore provides must be the slowest kind, because our family still has not received this order and won’t until 12/26 now. These items were supposed to be Christmas gifts and now will be late. When notifying customer service about this problem, they just blamed it on the holidays and made no offer to help compensate for this problem. All other companies and FedEx have managed to deliver their shipments in good time this season, so Lakeshore should not promise to ship within three business days if it’s not realistic for them, and still use the slowest shipping service on top of that. Lakeshore needs to do better for their customers who pay a lot of good money to try their products. This was our first time ordering from Lakeshore and will be our last. We will not recommend Lakeshore to anybody.