Rebel Internet
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Unfortunately I did not get to…
Unfortunately I did not get to experience Rebel’s Claim on their internet speed an reliability. Two weeks before my set up and installation date I received an D/D notification and Rebel were trying to take a D/D two weeks my service even started. On checking their online portal I had been charged for their services as of the 18th January even though I didn’t sign up until 19th February and my service was not due to start until 6th March. So I emailed Rebel and asked what was going on and they said this is their common practice they don’t charge you for the equipment but they take a full monthly (in my case 7 weeks) payment in advance which is just a stealth way of making you pay for the equipment. Not only is this very deceptive and against the most basic consumer rights this a a major red flag about the honesty and stability of this company. I’ve cancelled immediately and back to a company that is honest and upfront about their charges. As I said I can’t comment on their actual internet speed or reliability but the company ethics and customer services are of a very low standard.