Coast Dental
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Reading the Reviews upon googling Coast Dental opened by eyes. The sad part, I did it after my experience and not before. Jan. 4, 2023, while still under warranty I learned my dental bridge was cracked through and needed to be replaced before any damage was done to my existing teeth. The story behind this dental bridge needs to be told. I broke my tooth and went to Coast Dental in North Ft. Myers, Fl. I entered the office at 8:45 AM and left and 6:45 PM that evening. I was told I had no other option but to have the broken tooth pulled, and a 4 tooth bridge made. I had no time to make an informed consent or discuss this with my husband privately. I was very upset and vulnerable and felt a lot of pressure to sign permission. It was after I signed permission that I was told a good tooth had to be removed, it was the only way to deal with my situation. I was given medicine and could not leave. It was a horrible experience. I went through surgical procedures in an uncomfortable environment for 10 hours straight with no food and little water and very few bathroom breaks. When the doctor finished I was not allowed to leave until I paid my bill in full. $7,007.20 which I put on a charge card. There was another bill that same evening for $164.00. charged to my card that I never knew about it until it was on my card. I still have no idea what it was for. Shortly after I left that evening I had a serious nose bleed from a sinus perforation I suffered during the surgery. This resulted in a bad infection with high fever, medical bills and months of recuperation. During this time I was fortunate to obtain all my dental x-rays, dental notes for medical assistance. I kept copies. More than a year later the Dentist was able to insert my bridge on 5/26/2020. I have a warranty on this bridge that is still good. I am very careful with my teeth and have regular checkups. Two weeks ago I had to call my dentist because the bridge did not feel right. He saw me right away and said it had a crack through and needed to be replaced. It is not an easy procedure. When I told him what I went through and a good tooth was pulled he was shocked and told me "You never pull a good tooth," and you did have options. He has all my records and is willing to write a document in my defense. I called Coast Corporate first, three times and each time I was told that someone from Corporate would call me. They acknowledged they have all my information. I was told I did not have to speak to the Office which performed this service. I told them if I don't hear I will file a complaint with the Florida Board of Dentistry. No one from Coast Corporate called me. I want a full return of my $7,007. 20 plus $164.00 This is very generous considering the medical bills and personal suffering from this surgery and the expense now needed to fix my situation. This is my story with Coast Dental and I hope no one ever has my experience.