TJ O'Mahony
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My granite parasol arrived without the…
My granite parasol arrived without the plastic piece at the top of the cylinder the parasol slots into. When I rang the number on the website I was directed to the branch, I spoke to someone in the gardening dept who said they only had one stand & it was the broken display model. I explained I ordered from the main website & paid full price & was not told it was broken. She did not understand which piece I was referring to so I took a picture & sen an email back in may. No one acknowledged or replied to my email & I never received the missing part.