Vital Records Online
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Utter Incompetence
Zero stars not an option or I would have left zero. Utter run around. Wild incompetence. Tried for FOUR months to get my birth certificate, had to FLY TO LA to get it so I can get my passport. Wildly, flagrantly, with great determination, this company seems to take pleasure in obfuscation and utter incompetence. How many emails to answer the SAME question. How many attachments PROVING my identity? Do they care? Absolutely not. They care about making your life a nightmare of runarounds and fulfilling their requirements only to be told you have to fulfill these requirements. Which you then fulfill. So then they ask you to fulfill them AGAIN. So you do, thinking SURELY NOW they will release my document. Oop! Nope. Why not fulfulill these requirements again. You know, the same ones youve already fulfilled 5 times. How bout again? I think they must employ baboons