Travelocity
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Beware of vacation packages from Travelocity
I booked a trip through Travelocity just prior to the hurricanes this past season. My travel destination in St. Thomas was destroyed, and with no intention to rebuild that specific home, I had to cancel my trip. When I made my travel plans, I purchased the travel insurance that was suggested by Travelocity. When my vacation house was destroyed, I was told that the fine print indicates that I have to be the owner of the house in order to get any type of refund awarded by my insurance. I found this vacation rental on vrbo.com, and I don't know about you, but I'm not aware of many people who vacation to their OWN HOMES. It was suggested by the insurance company that I call Travelocity directly, which I did, multiple times. They've told me that if I cancel or reroute my trip, I can get a $400 credit for each round trip ticket, but to get that credit, I would have to pay a $250 charge per each round trip ticket, lessening my credit to just $150 per round trip ticket. I paid just over $1000 for each round trip ticket. And that's in addition to the new fees should I decide to reroute to another destination. Even WITH the credit, I am out in excess of $2000, and no one on Travelocity's end seems to care that an act of God derailed my trip, and the insurance that THEY referred me to, and I paid for, is of no use to me.