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They may be cheap, but.....
They may be cheap, and their staff are fine, but they're a bunch of amateurs. During the last year, I've exchanged many emails with them, as they were consistently wrong with the simple maths required to calculate a bill. It started with their estimate of the monthly costs, which was about £100 less than it should have been, then, after requiring me to read the meter, discovered that they could actually read it remotely, but they still sent me meter reading reminders, once using estimated readings, until I had to point out they were reading the meters themselves. I'm leaving them now, and my final statement of invoices and payments was a complete mess, dates all over the place, payments missed (though the hidden calculations include them). I've just been told it's an IT issue, and it will sorted. We'll see.......