Sager Electronics
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Ordered 2 LiFePhosphate batteries (PN…
Ordered 2 LiFePhosphate batteries (PN PSL-BTC-1290) from Sager on August 16, 2022. Received 2 MuRata MGJ2D151505SC DC-DC isolators the following week. Called Sager to find their voice mailbox full! Sent email to customer service. After two days Sager sent RMA paperwork by email. Sager billed shipping and tax separate from shipping and tax. Sager billed tax at 7.511% when Invoice indicated 6.75%! Store credit was initially at 6,75%, had to email with images of invoice and credit invoice to illustrate error and act of negligence. Initially Sager did not provide shipping credit until I asked to speak with their corporate attorney. In my 40 years in industry (author, licensed professional, and inventor - 4 patents) I have never experienced such incompetence. I will never deal with Sager again. They can keep my $162.20.