LifeStance Health
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Company is about profit and does NOT care about peoples mental health.
I had been a patient since this company was Western Psychological. I started therapy in 2019. Fastforward to today 4/9/25 and I am no longer going to receive services through them. A few months ago my therapist left Lifestance, and now my Psychiatrist too. There is a reason this is happening. The change is running the company to the ground. I finally started making progress with my mental health just under a year ago. but all of the sudden they require me to have my debit card or credit card on file in order to schedule any appointments. I saw my psychiatrist a couple days ago and decided then that I was leaving Lifestance. Today I got a call from them to schedule with new therapist. I wasn't going to answer but decided I would try again to schedule and no they would not let me schedule without consenting for them to charge my care without permission. Since 2019 I have paid every single bill I received. I do not owe them any money and recently my insurance started to cover 100% including copay. This is very difficult for my mental health and this is not what a company like this should be doing. There are so many people that are in horrible headspaces and this company is just making it harder for them to seek help. I DO NOT RECOMMEND THEM.