Monica Zapata

Monica Zapata

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1
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1 out of 5 stars
Average rating

Reviews by Monica Zapata

AI

Airport Van Rental

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1 out of 5 stars

This is the worst company I have ever…

This is the worst company I have ever used. I made a reservation for a 2 15 passenger van and they gave me oldest oldest they had. There was a problem with one of the tires, I let the agent know and he said that's all we have. We got on the road next morning and the tire was shaking really bad, seat belts didn't work, it had flies inside and it was smelling smoke really bad. I asked to speak with managers and no one called. There was a person by the name of Marcus from customer service who called me and said he was going to call me within 10min. Never heard from him. I've been calling and leaving messages and no answer.