Lyca Mobile USA
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Avoid Lyca Mobile at All Costs
If you value your time, money, and sanity, stay away from Lyca Mobile. My experience with them has been nothing short of a nightmare, from poor customer support to weak signal strength and slow internet speeds. After dealing with these ongoing issues, I decided to port out to another carrier. That’s when the real trouble began. Instead of making the process smooth, Lyca Mobile demanded excessive personal information, including: The reason for switching My new service provider's name Two frequently dialed numbers Last top-up date and amount My frequent payment methods The last four digits of my credit/debit card ICCID (the SIM card number) Despite providing all the requested details, which they had no right to ask for in the first place, I was met with endless delays. After 13 days, they claimed they couldn’t verify my account and asked me to submit my information again. This is clearly a deliberate tactic to trap customers and prevent them from leaving. At this point, I refuse to waste any more time. Instead of fighting them for my number, I will let my account expire and get new phone numbers for my kids and myself. Do yourself a favor and stay far away from Lyca Mobile. If you ever sign up, be prepared to be stuck with them indefinitely.