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Persistent and courteous agent solved a tricky international eSIM issue
The agent I spoke with (Aiman Karim) was fantastic. I had a somewhat complicated issue, having traveled to a foreign country without first setting up WiFi calling or international eSIM. Realizing I was locked out of my bank without being able to receive a text verification, I was in a pickle. Aiman was able to troubleshoot and get me up and running, persistently going through the various options until we found the one that worked. Thank you!