Hotter Shoes
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Customer service is diabolical
Customer service is diabolical. Last August I purchased the Tourist Sandal and wore a few times (very comfortable and was pleased with them). Just taken out of storage for this summer and all the leather has come apart! They are now flapping about with strange white string hanging out the sides. Emailed customer service who totally fobbed me off. Such a shame but after wasting £80 I definitely won’t purchase from here again.