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Very bad service at H10 Madison at…
Very bad service at H10 Madison at Barcelona. Very bad service - totally rigid company. I booked a hotel room at H10 Madison in Barcelona at the website HotelTonight - and by accident I booked the dates in August instead of July. 2 minutes after my mistake I called and mailed both H10 Madison and HotelTonight. I spend all morning yesterday talking to both parties - and it ended up in no help at all. I couldn't refund the reservation and move it to the right days in July. So - now I have to pay for a hotel, that I don't use. So frustrating and EXTREMELY BAD CUSTOMER SERVICE.