Infinity Cruises
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Excited although a little concerned
I haven't been on the trip yet, but so far: The operator was friendly, helpful and efficient. However, I am concerned that I had to pay an extra £100 per person on the price quoted on Inifinity Cruises website and the Travelzoo offer, because 'prices had gone up', even though the Travelzoo email had only just gone out to subscribers. I agreed to this because I was told that the offer was selling fast so I didn't want to miss out. Infinity Cruises website was not updated with the correct price until several hour later and the Travel Zoo offer not until the next day. To pay such a large deposit A YEAR IN ADVANCE seems unreasonable. To request payment in full FOUR months before departure is unusual. I subsequently discover that the price quoted by the cruise operator is actually cheaper than the amount I paid to Infinity Cruises. Subsequent emails to Infinity Cruises have been answered promptly and courteously. I am looking forward to my holiday.